• Electricity, safety and your family
• Outdoor lighting
• How do I find a short circuit?
• What is a surge suppressor?
• My lights dim when when the A/C turns on?
• Can I provide the light fixtures?
• My pool light doesn't work?
• My hair dryer trips the circuit, why?
• Are outlets required to be grounded?
• Can circuit breakers wear out?
• Why are my fuses blowing?
• Does my main panel need to be serviced?
• What is an arc fault circuit breaker?
• Guarantees - warrantees - our promise
• Do you offer electric service plans?
• How much is this going to cost?
• Money saving coupons

We are always committed to providing the highest quality service for our customers at very competitive prices. All of our electricians are drug-free and go through an extensive criminal background check and civil background check. Empire Electric has grown to be one of the most respected electrical service providers helping people just like you in homes just like yours in this area. We provide unsurpassed customer service. When it comes to electrical problems in your home, short circuits, new outlets, panels lighting and circuit tracing, our professional electricians are dedicated to helping you and your family enjoy the benefits of electricity safely and affordably. All of your electrical needs are only a phone call away. By choosing The Empire Family of Services, Empire Electric, you can be rest assured you have made the right decision. Call us now at 1-877-247-6426

Up Front Pricing
You should NEVER have to pay the price for slow or inefficient service. But that's exactly what tends to happen when you pay electricians by the hour instead of by the job. Because we diagnose every job give you the full scope of the job, including the price, up front, you will never be surprised when you receive the bill after our work is completed. Because it's in our best interest to work as efficiently and as quickly as possible, our trucks are fully stocked ensuring that you don’t have to pay for a trip to the supply house. Isn’t that the way it ought to be? The benefits of this system includes:

 The total and exact cost is known before the job begins and it is in writing.
 You don’t have to worry about the job taking extra time.
 No hidden costs, no extra operational charges or equipment surprise charges.
 You are in charge and are able to make a properly informed decision.
 No surprises at the end of job. Your home will be clean and neat and exactly as promised.
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Electrical Surge Protection
Surges are sudden and unexpected spikes in voltage that travel throughout your home or office electrical system. Some surges come from within your own home or office, such as turning on a vacuum cleaner or turning on a hair dryer. Other surges come from the incoming power lines. Many of these come from damages dealt to the system such as; power pole breakages, lines being crossed in high winds, lightning strikes and electric utility switching.  Surges can also affect your home and office through cable televisions and telephone wiring.

These surges can destroy expensive electronics. The average home now has more than $20,000 worth of electronics in it that are vulnerable. Televisions, stereos, phone systems, alarm clocks, stoves, ovens, computers, printers, routers, dvd-dvr players and even refrigerators. You should have a whole house surge protection system to provide financial protection from these surges. The inexpensive power strip-type protectors provide little to no protection. Extend the life of your valuable electronics and safeguard your home from an electrical surge. Give us a call today and receive your free in home no obligation estimate. You and your family deserve to be protected.
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Electrical Safety
Be safe is about noticing hazards and eliminating them before someone gets hurt. Keeping your eyes open and aware of the following danger signs is imperative:

• Blowing fuses
• Circuit breakers that routinely trip
• A burning smell whenever an appliance is operating
• Feeling a tingle or slight electrical shock when touching any electrical appliance
• Discolored switches or outlets
• Warm switches
• Warm electrical cords
• Flickering lights or uncontrolled dimming
• Frequent bulb burnout. Light bulb burnout is a sign that the fixture is getting too hot and is unsafe.
• Sparking when you plug in or unplug an appliance.
• Outlet that don’t work. Don’t ignore that non functioning outlet.
  

Electrical Outlets are a major source of problems

• Outlets should be installed close enough together so that you never need to use an extension cord in your home for lights and appliances.
• Bedroom should be equipped with arc fault breakers help to prevent fires
• Never cut the grounding leg off an cord to accommodate an ungrounded system
• Replace all ungrounded outlets and ground them for safety
• Protect small children from shock by installed plug protectors at each outlet
• If your hairdryer is tripping the GFCI, chances try the dryer in another GFCI. If it trips that one, get a new hair dryer. If is doesn't, give us a call and well come out and find out what the problem is. You could have a bad connection behind the plug or the GFCI portion of the outlet failed.

Extension cords

• Overloaded extension cords and faulty electric cords are major causes of fires each year resulting in injuries or death
• Cords are never to be installed under carpeting
• Extension cords are not to be used on a permanent basis. Temporary use only
• Refrigerators, freezers and compressors are not to be plugged into an extension cord
• Electric heaters consume lots of electricity. Do not use an electrical cord
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Fuses and Circuit Breakers

• When circuit breakers trip their usually is a problem. Fix the problem or call for help. Do not simply reset it.
• Never bypass a fuse with a piece of copper or a penny. Fuses are safety devices.
• Never increase the size of fuse to stop a problem. Exceeding the amperage rating of the wire can cause a fire.
• Circuit breakers and fuses are safety devices. They usually trip or blow out because of to much heat. The heat is normally from a loose or corroded connection.
• Circuit breakers wear out like anything else, but it normal takes a very long time. They can start malfunction due to loose or corroded connections.
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Ultimate Service Agreements - Enjoy the Benefits Of A Service Plan

Peace of mind: Automatic inspecting, adjusting and cleaning of your electrical service keeps them operating at peak trouble-free efficiency. Potential problems are spotted before they cause trouble.

 Investment Protection: Your agreement price cannot be raised during the effective dates. Prices will not be raised for following renewal periods, without first notifying you.

 Preferential treatment: Our Ultimate Service Agreement increases the reliability of your electrical service, but should you need emergency service, you will receive front of the line red carpet service.

Competency: A competent, trained dependable staff of experts analyze your electrical needs. We work with you to schedule your service calls when convenient.

You can trust us: Our skilled electricians are fully trained, we are licensed and insured for your protection. You can rely on us and our reputation to give you fast, dependable and affordable service.

 Computer recording and organization: Here at Empire we will maintain complete records of all maintenance and repairs performed by us. You will always receive a fully written company for your records as well.

 At designated intervals, we will come to your home and perform the following

• Home: Inspect to current code status.
• Main Electrical Panel: Inspect and test all circuit breakers for proper operation. Re-torque all electrical connections.
• Perform current load test on each main feed line and balance load when required.
• Lighting: Inspect and test all indoor and outdoor lighting for proper operation.
• Smoke Detectors: Inspect and test, replace up to two nine volt batteries free of charge.
• Electronic Appliances: Inspect for surge and lightning protects.
• Electric Receptacles: Inspect and test for proper polarity, opens, shorts and grounds.
• Ground Fault Interrupt: Inspect and test safety shutdown operation.
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What Does This Mean To You?
Safety:

• Electrical connections that are attached with the proper torque reducing the chance of an electrical fire.
• Properly working Ground Fault Circuit Interruptors (GFCI) work to protect you and your family from electrocution hazards.
• Ensuring that you have the proper wires sizes for the electrical load helps to prevent short circuits and electrical fires.
• Ensuring all smoke detectors are functioning properly gives you and your family advanced warning in case of a house fire.
• Main panels and sub panels needs to be periodically serviced. The heat from the connections and the vibrations from the electricity flowing through them can loosen the connections up. We have the proper equipment to achieve the rated torque of your panel.

Reliability:

• We will ensure the correct voltage is supplied to your major appliances, thereby extending the life of your appliance.
• Verifying that maximum wattage requirements are not exceeded will extend the life of your dimmer switches.
• Electronic appliances (TV’s, stereo’s, VCR’s, computers, etc.) which have surge suppression and are connected to a properly grounded, polarized receptacle will have a greater survival rate during lightning storms.

Efficiency

• Balanced current loads at your main electrical panel help to minimize power consumption and thereby reduce your operational cost.
• Ensuring your fluorescent bulb and ballast are properly matched and in good operating condition will reduce power consumption, humming, and light flicker.
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My lights dim when when the A/C turns on?

• Dimming lights is a sign that a problem is occurring. If they only dim when the A/C is on you should us come out and check your air conditioning system and electrical system. This could be caused by a system that is overcharged with Freon, has loose connections or is being fed by low voltage power.

• Occasionally the power feeding into the home is the culprit. If it is really hot, the voltage drops coming into the home and can cause this. This can also lead to burning wires, blown fuses and tripped circuit breakers.
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How do I find a short circuit?

• Short circuit tracing requires specialized tools and knowledge. We can trace the broken circuit using tone locators to identify where the problems lies.

• This is basically a process of elimination. We will open outlet after outlet up until we find the source of the problem. This includes checking out the circuit breaker and the main panel.

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What is an arc fault circuit breaker?

Problems in home wiring, like arcing and sparking, cause more than 40,000 home fires each year. These fires claim over 350 lives and injure 1,400 victims each year. An electrical safety device for homes, called an arc fault circuit interrupter or AFCI, is designed provide enhanced protection from fires resulting from these unsafe home wiring conditions.

GFCI and AFCI are not the same. Arc fault breakers sense a short circuit in a device plugged into them. They also sense a short in the cord when it arcs from the power wire. These are now required in bedrooms.
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Safeguard your home and ensure that everything is done correctly, is safe and is installed up to the manufacturers specifications. Obtain a city permit. We are properly licensed, insured and bonded and we will take care of the permit process.

The inspector works for you, the homeowner, not the contractor. He will make sure that your home is safe. The only reason that i know of to not have a city inspection is to cut corners and skimp on materials and labor.

You don't want to pay full price for a job halfway done do you? Believe when I tell you that there are alot of corners that can be cut. There are alot of materials that can be skimped on and there are many places where labor to perform the job properly can be cut. All of these things are done to make a larger profit on the job and are done all at your disadvantage.

Give us a call toll free at 1-877-247-6426 and you'll receive the finest quality service possible. You deserve nothing but the best.

Landscape & Security Lighting
No job too big or too small. We have the technical know to allow for safe, affordable beutiful installation.

Can I provide my own fixtures?
Of course you can provide your own fixtures. w

We'll be glad to install them for you.

Pool Lighting
We work on all kinds of pool lighting and many times the underwater fixtures can be changed out without draining the pool.

Are outlets required to be grounded?
All new installations are required to be grounded and all older installations should be grounded. It is for safety. If your outlets are currently two prong you are not required to change them out, but wouldn't you? Safety is paramount in dealing with electricity.

You may not install three pronged outlets in an ungrounded system without labeling them as being ungrounded. An ungrounded outlet that is three prong is very dangerous.

Give us a call at 1-877-247-6426 and have help you and have us give you a free in home estimate to upgraded your outlets to safety first.

Guarantees - warrantees - our promise

100% Satisfaction Guarantee*

What our 100% satisfaction guarantee says is that if you are not 100% satisfied with what we’ve performed, then we’ll make any modification necessary, any modification required, to gain your 100% satisfaction, up to and including replacing the equipment or repair or refunding your money, all of your money. It’s not just our goal, 100% Satisfaction; it’s your right as a consumer. If you’re not satisfied, were not satisfied.

Home Electrical Guarantee*

What our guarantee says is that once we make a repair, it is repaired for life. That's Total Comfort isn't it. If any repair that we have made fails to perform the way it should, we'll come out and redo the repair for free, parts and labor or we'll give you back all your money. You're in charge of the repair in your home. If you're not satisfied then we haven't done our job properly and you shouldn't have to pay a single penny for it. We are the only electricians in town that guarantees that our electrcial systems will do exactly what we say they'll do.

No Lemon Lighting Guarantee*

If any fixture that we provide fails to perform in the manner that the manufacturer states it will, we will, at no expense to you, change out that fixture to a new one for the first ten years of ownership. That's free parts and labor for a Full 10 Years when we provide the yearly maintenance on your electrical system. No one deserves a lemon. No deserves a warranty that doesn't cover everything.

No Lemon Re-Wire Guarantee*

If any portion of the copper wiring that we provide and install fails in the first 10 years we will fix or replace that wiring for free. This includes outlets, disconnects, junction boxes and fixture mounts. No one should have to pay for a home re-wire twice. You only pay once for the repair. This is just one more reason why the Empire Family of Services is the preferred Service company for about 12,000 households each year in Southern California. No charge means absolutely no charge. No other company offers this rock solid guarantee.

Property Protection Guarantee*

If anything is accidentally damaged, a professional will repair it. We’re not going to be driving down to the Home Center parking lot and pick up someone to bring to your home. You will have a properly licensed, a properly insured and properly bonded professional perform the repair. Once the repair is done to your satisfaction, then and only then do you have to make your investment in your new electrical system. With a guarantee like this, do you think that we will be sloppy or do you think that we’ll Treat your Property Carefully? We're the only ones making this kind of guarantee.

365 Day Test Drive*

We want you to test drive your New Electrical Panel and Rewire through all four seasons to make sure that it meets and exceeds all of your expectations. You’ll be using your new Home Electrical System through the cold and clammy winter season, you’ll get to drive through the sneezing, sniffling asthma season, spring, you’ll get to cruise through the hot and muggy "I can’t sleep at night" summer season and finally your going to be able to triumph through the cold and flue season, fall. After you’ve passed through all of these seasons only then do have to make a decision. If you're not satisfied with the performance of the work, if for any reason or if for no reason whatsoever you are not satisfied with this system, give us call and we will refund 100% of your investment and we’ll give you interest. Why do you think no other company will give you this type of guarantee?

10-10-10 Guarantee*

If we perform the maintenance on your Electrical System rewire or panel changeout for the first 10 years then you will have no out pocket repairs costs whatsoever. If anything breaks or malfunctions, we'll fix it or replace totally at our expense. You may never pay for a repair again. Isn't that peace of mind.

Electrical repair, wire replacement, all panel products and fixture bodies are warranted for 10 years as long as you are a maintenance agreement member. This does exclude useable parts such as light bulbs, fuses, photo sensors, etc. You may never pay for another repair again.

On Time Guarantee*

Calling The Empire Family of Services, Plumbing, Heating, Cooling & Electrical, is easy and On Time. If we don't make our appointment time because of us, your minimum service fee is waived. The minimum service call is free. You shouldn't have to be left out in the cold or the searing heat because of your Home Comfort Company. We're Always On TIme, Guaranteed.

* For complete details of the guarantees and warranties please see your agreement. All guarantees and warranties are in writing.